Release Date: March 6, 2001
Contact: Rosann Doran
Phone: 303 438-6308

The City of Broomfield has implemented a new "pothole hotline" to get the help of residents for information on potholes in city streets. The hotline is in response to the larger-than-usual number of potholes that have occurred during this winter’s freeze-and-thaw weather swings.

The number for the hotline is 303-469-3301 ext. 6604. When the number is called, callers hear a greeting asking for a detailed description of the pothole location, the caller's name and a daytime phone number.

Callers have the option to press 0 to reach a live person between the hours of 8 a.m. and 5 p.m., Monday through Friday.

The city’s Pothole Hotline will be monitored throughout the day by Field Operations to assure all pothole concerns are addressed.

Broomfield’s pothole reports are usually received in one of three ways: through citizen input, city employees, or routine street inspections.

Potholes may also be reported to the Street Division at 303-438-6334 during regular business hours. After regular business hours, dangerous potholes can be reported by calling the Police Department’s non-emergency number, 303-438-6400.

Weather permitting, potholes are patched within 72 hours of the report. Any pothole that is deemed dangerous is patched immediately. Depending on circumstances such as time of year, weather conditions and workload, the patch may be permanent or temporary. If the patch is temporary, the location of the repair is kept on a list and the patch is routinely checked for its condition until a permanent repair can be made.