After I create my online account, how long will it be before my phone numbers are “active” to receive target notification?

Your phone numbers should be ready to receive target notification about one week from your account creation date.

How will I know if I am receiving a target notification call?

At the beginning of a target notification call, the official agency providing you instructions will identify themselves (i.e. Please stay on the line for an important message from Westminster Police Department….)  In addition, your caller ID will likely display the agency’s name and a call back number.

Are there any fees associated with target notification?

There are no fees to create an account with target notification, regardless of the number of phones and VoIP's that you enter. However, target notification calls to cell phones will be deducted from your cell phone plan’s minutes, just as any other incoming call. The cost of the service is provided by fees paid to the Jeffco/Broomfield Emergency 911 Authority.

Can I register to receive a text message target notification?

At this time, there are no texting options available.

 Is the target notification system able to assist individuals that are deaf or hard of

 hearing?

 Target notification does have TTD capabilities to assist those individuals.

Can I select the types of emergency situations that I want to be include in the target notification and exclude others (i.e. wildland evacuations but not Amber  Alerts)?

No. Numbers registered with target notification will receive all messages impacting their area.

 If I have a “blocked” phone will this impact target notification?

 Yes. You will not receive the notification call with a blocked telephone line.

 If I miss part of the message, what do I do?

 At the end of every target notification message or phone call, you can press 1 to have the entire message repeated. If for any reason your message is cut off and you have questions or do not understand the message, a contact number will be provided for you to call for clarification.

If I make a mistake on my account and submit the wrong phone number/s how do I make a correction?

 If you need to correct any information on your account after you have submitted it, you will need to contact your local dispatch center. Please use the non-emergency line so that individuals needing emergency assistance may be served quickly.

Broomfield County Dispatch (non-emergency number): 303-438-6400.

To sign up go to http://www.your911.net