Public Works Department
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Public Works |
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Norman Smith Service Center |
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Field Services Administration - The Administrative Support Team at Field Services is the central point of contact for any Facilties, Fleet, Park, Street, or Utility operation issue that may concern the citizens or businesses of Broomfield. The front office staff responds to phone calls, handles utility locate requests, processes work orders from customer service calls, and stays cheerful all the while! Citizen concerns will be directed to the proper departmental personnel to ensure the situation is managed in an efficient, respectful, and courteous manner. In special circumstances, such as severe weather, the Team becomes emergency operation personnel. They are first to respond to incoming phone calls, most often from concerned citizens who need emergency access in or out of their homes or have concerns about snow removal. Even when an emergency situation causes the city offices to close, this office remains open. On occasion, cots serve as makeshift beds and crock pots are filled in order to keep the snow-clearing crews well-rested and fed. In spring and summer, the front office gears up for the 70-plus seasonal personnel hired to help in Park Services. Find out who to call for your question or concern regarding Utility Services or other Public Works areas or email Public Works. | |