To access billing information you must use your current account number.
If you pay your utility statement through an online bill pay serviceplease verify that your account number matches your current
statement. If you fail to change your account number, there will be a delay in posting
your payment. Payments made through an online bill pay service are
not
electronically transferred. The check must be mailed to:
One
DesCombes Dr; Attn: Utility Billing; Broomfield CO 80020
Payments are accepted at the Citizen's
Assistance Desk, located in the City and County Building lobby
Office hours are 8 am - 5 pm Monday -
Friday. Closed all major holidays.
Payments can also be placed in the white
drop
box located in front of the Motor Vehicle entrance.
For after hours and emergency service call
303-438-6400
and the police dispatcher will be able to assist you.
If you are sending your payment with the billing stub
please use the pre-printed envelope to mail your payment to our Wells
Fargo processing center in Denver.
WATER
ordinance no. 1879
Current water statements are billed monthly.
They are a combination of a flat charge and a
charge for metered water usage
All multi-unit residential accounts are charged $8.74per dwelling
unit.
Commercial, Business,
Industrial & other Non-Residential are charged per meter
size:
3/4" meter
$11.60
1 " meter
$23.17
1 1/2" meter
$46.37
2" meter
$92.73
3" meter
$208.64
4" meter
$417.28
6" meter
$1089.63
8" meter
$2318.28
(The above rates do not include
any water usage)
Usage Charge:
$2.80 per thousand gallons for all
classifications and meter sizes.
SEWER
ordinance
no. 1880
All new residential accounts are charged $16.56 per month until an
Average
Winter Consumption (AWC) is established.
Minimum sewer rate on any account is $11.04
For Residential accounts - Monthly sewer charges are
determined by using the average winter consumption (AWC) method.
Individual water consumption is monitored from four monthly bills
reflecting usage between November 1 through
March 31 and a monthly usage average is calculated to assess the
monthly sewer charge for the year. This monthly
average is multiplied by $2.76 per thousand gallons.
All new multi-unit residential accounts are charged $16.56 per dwelling unit until an AWC
is established.
For Non-Residential accounts
New non-residential accounts are charged $16.56
per equivalent residential unit (ERU) until year round non-irrigation water
consumption is established. In
addition to any surcharges under subsection 2b that also apply.
(note) ERU's are purchased when the licenses for water and sewer are
bought.
Each account is
assigned an equivalent residential unit (ERU) calculation based on a
comparison to the demand of a single-family detached house (usually
320 gallons per day). The monthly sewer charge is either the AWC
multiplied by $2.76 per thousand gallons or the ERU multiplied by
$11.04, whichever is greater.
$.52 per thousand gallons of the average
winter consumption (AWC) is assessed to comply with federal regulations
regarding sewer discharges as established by the Environmental
Protection Agency.
SEWER SURCHARGE
An additional sewer charge will be assessed on accounts that have
excess BOD, COD or TSS. For more information please call waste water
303.438.6339
STANDBY FIRE PROTECTION
There is an additional charge for dedicated firelines as follows:
Payments are accepted at the Citizen's Assistance
Desk located at One DesCombes Dr.
Payments can also be placed in the white drop
box located in front of the Motor Vehicle entrance.
Payment can be drafted automatically through our
electric funds transfer (EFT) program. This program allows
the customer to pay their utility bill automatically through their
checking account. Please call 303-438-6319 and request an authorization
form. Or click on EFT to print a form. This form must be mailedor taken
to our office. Applications will
not be processed without a photo copy of your check or a voided check.
We accept Visa and MasterCard
and American Express payments, in person or by calling 303-438-6319
Payments can be made online at the
on-line
payments page. You must have your current utility billing account number to
access this page. Payments can be made with Visa, MasterCard and American
Express or check. (Payments made by check may take up to 2 business
days to draft from your checking acct)
Payments can be made over the phone through our
automatic telephone system by calling 303-438-6262 option 950. Payments
can be make with Visa, MasterCard and American Express or check.
Water and sewer service charges are due 15 days
following the billing date. If the charges are unpaid 30 days after
the billing date, the account is considered delinquent and a late notice,
with an associated fee of $5.00 is mailed to the customer.
The late notice allows the customer an additional
10 days to pay their bill.
If the bill is still unpaid after that time period,
a courtesy tag is hung on the door at the property ; which
then allows an additional 2 days to pay.
If charges are still unpaid
the service is
disconnected and the past due amount, plus a $25.00 reconnection
fee, must be paid before service is restored.
RETURNED CHECK or DRAFT CHARGE
A$20.00 CHARGE is assessed for check
or drafts that have been dishonored by the bank, savings and loan
institution or credit union on which it is drawn.
Penalty shall be charged against the account for
which the check or draft was written, which charge shall be collected in
the same manner as water and sewer service charges.
