Online Bill Payment System

View and Pay your Utility Bill Securely Online or by Phone

You can choose to securely pay your utility bill three ways:

The City and County of Broomfield’s water/sewer bill payment system is available through a partnership with Paymentus, an independent company that provides a free, self-service application for Broomfield’s utility customers.  This service allows you to review your account details online or by automated telephone, with no additional fees. Read all about the terms and conditions and the privacy policy for Paymentus. 

Automated Phone Payment

If you'd rather pay by automated phone payment, visit the Payment Options page for details to make that transaction.

Online Quick Pay

There is no need to set up an online account if you want to pay through online Quick Pay.

Connect to the Paymentus Quick Pay portal

You will need a current statement for your customer account number, as well as the information for your method of payment:

  • Credit or debit card (Visa, MasterCard, American Express, or Discover)
     OR
  • Bank account information (routing/transit # and checking account #)

Upon successfully completing a payment, you will be given a confirmation number for your records.

Create an Online Account for Bill pay


You must have your customer account number in order to initially set up an online account.

Connect to the Paymentus Account Portal 

How to Set Up an Online Account

  1. Have a current statement available for your utility account number
  2. Navigate to the Customer Portal
  3. Under the Login section, select the Register Now link
  4. Complete the required fields
  5. Select the Enroll button 
  6. Enter your utility account number
  7. Choose whether or not to enable electronic/paperless billing
  8. Choose whether or not to receive e-mail notifications when new bills are available
  9. Agree to the Terms and Conditions
  10. Select the Add Account button

You’re all set!

Now that you've established a username and password, add your specific account(s), and you will gain access to a variety of features:

  • Electronic/Paperless billing (under Accounts > Paperless)
  • View your account balance
  • Make one-time payments (under Pay My Bill or Accounts > Pay Bill)
  • Schedule recurring payments (under Auto Pay)
  • Update your recurring payment details (under My Wallet)
  • Review past statements (under Bill History)
  • Track your usage history (under Bill History > View Bill > Usage Report)

Automated Telephone Payment

To pay by automated phone payment, dial 1-855-442-6900.

You will need a current statement for your utility account number, as well as the information for your method of payment:

  • Credit or debit card (Visa, MasterCard, American Express, or Discover)
     OR
  • Bank account information (routing/transit # and checking account #)

Upon successfully completing a payment, you will be given a confirmation number for your records.

Questions? Contact the Broomfield Utility Billing Division at 303-438-6319.