The City and County of Broomfield Public Safety Communications Center is under the direction of Technical Services Manager Kristy O'Hayre. The Communications Center is responsible for answering all 911, emergency, and non-emergency calls for service for both Broomfield Police Department and North Metro Fire Rescue District within the city and county limits of Broomfield as well as dispatching appropriate police, fire, and ems resources.
The Communications Center also provides Emergency Medical Dispatching (EMD) to the citizens of Broomfield, wherein the dispatcher relays first aid instructions to callers until medical personnel arrive on scene. In addition, Communications Center employees provide after-hours services to citizens on behalf of City and County entities such as, Public Works, Street Operations, Parks, and Health and Human Services.
Resident and Business Notification
LookoutAlert is a free service that allows your to sign-up online to receive customized alerts via text message, email, and voice message.
Broomfield businesses should alert the Broomfield Police Department of emergency contact information. Please complete this online form Business Contact Information so that the Communications Center can update as needed.
Smart911® allows you to go online and register any cell phone, landline or VoIP phone to create a “Safety Profile”. A “Safety Profile” includes any information you want 9-1-1 to have in the event of an emergency. Participation is completely voluntary. The system is secure and free of charge. Go to Smart911.com to create your own profile.
Your “Safety Profile” is displayed to the 9-1-1 operators when you call 9-1-1. This allows them to pass on crucial information to the first responders as they are en route to your location. When the situation is chaotic and you are under stress, the information is already there.
You can put as much or as little info into your profile as you want:
Vital personal information, household, and medical information
Smart911® will contact you every 6 months to update your information. If you don't update/verify info, your profile will not be made available if you call 9-1-1. You may log onto your profile at any time to update your information.
All of your information is housed on Rave Mobile Safety data base, which is not searchable by the Communications Specialists and only available for a limited amount of time (approximately 45 minutes). It is not part of any 9-1-1 data base and totally unrelated to the Citizen Notification System. You can still use 9-1-1 if you choose not to participate.